FAQs

shipping

Yes, we ship internationally.
Shipping will be added at Check out.
See Shipping FAQ below for more info on shipping.
We give up to 10-14 days for your package to arrive.
We use both US and Asia, Europe carriers to deliver our products.
Every time we ship an order you receive an email with the tracking number and link.
Please look for it and check the status of the shipment.
If It's not moving or has an unusual status, please contact helloadmin@CoconutRepublic.com and we will be happy to help you.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Take a look at our Return & Exchange Policy page and follow the step-by-step guide.
There's a size chart on every product page.
If It's your first order, we strongly suggest to measure your garments and make sure the size you get is the closest to that.
This way you will ensure that the fitting is perfect.
We use both US and Asia, Europe carriers toWe work really hard to make sure all our products meet the highest quality standards.
Unfortunately there are rare occurrences of damaged products.
But you don't need to worry. If you receive a defective item please contact withhelloadmin@CoconutRepublic.com and explain your situation. Make sure to upload photos of the defects and write your order number. deliver our products.

We accept Visa, Mastercard, Amex, Shop Pay, Bizum, Apple Pay, Google Pay, Paypal and some other local payment systems.
When you place an order, our warehouse gets notified and starts the picking process.
Unfortunately we are unable to accept cancellations.
If you have bought by accident, please go to our Returns & Exchanges Page and follow the steps.
When you place an order our system always sends a confirmation email.
Make sure to check your spam/promotions inbox.

RETURNS / EXCHANGES
Items purchased from COCONUT REPUBLIC must be returned in perfect condition and unused, free from damage, stains, odors, or any condition that would prevent their sale as new. Items must also be returned in their original packaging, including all tags and any items included as part of the packaging.
Exchange period: 30 days from the customer's receipt of the product
Return period: 15 days from the customer's receipt of the order
Purchases made through the website can be returned both online and at any of our physical stores (except Corte Inglés), but purchases made in physical stores can only be returned to the corresponding store
The shipping cost will be deducted from the refund, as It's not a refundable item.
Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with you shortly to clarify all the details.
Click Order button next to the service you want to purchase and leave your contacts in a follow-up form. We will get in touch with you shortly to clarify all the details.